FAQ
Answers to your questions
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| Related to Postpartum Meal |
| Q: When should you order your postpartum meal? A: Since we never know when the baby going to arrive, please order at least two months before your due date. Due to limitation of our facility, we can only deliver a limited number of meals per month. We are not able to accept new order once our capacity is filled. |
| Q: What is the process for ordering postpartum meal? A: After your confirmation, you’ll need to fill out the order form and pay for the deposit. Then we’ll ensure your reservation. |
| Q: What is the difference between natural birth and C-section birth meal? A: C-section mom’s cervix did not expand like natural birth mom, thus we recommend that C-section moms to have extra 5 days of Shen-Hua Tang to ensure all the hematomata to clear up. Also, if time allows, it’s better for C-section moms to do 40 days of postpartum meal to get total rest for recovery. |
| Q: Can I try the meal before ordering? A: Yes! Jing Mommy welcomes mommy to make appointment with our customer service rep to our central kitchen for meal trial. Or you can also sign up our Tasting Party or Mommy Workshop online. If you are ordered bed rest by your doctor, we can also deliver the trial meal to your house for you to try. Jing Mommy is one of the few companies that own our own central kitchen; we do not outsource our meal like other competitors. We encourage you to visit and shop around before you order from us. |
| Q: Can you deliver the meal to the hospital? A: Yes! However, that usually isn’t convenient for our customers. Please make sure that they have enough space to store your meals at refrigeration equipment in your hospital. Most of our customers choose to deliver to their house and have family members bring over the meals during meal time. If you choose to deliver to the hospital, please make sure that your cell phone is working in the hospital. We do not want to delay other mommies’ meal, therefore, we will ask you to have a family member to come down to the lobby or driveway to pick up the meal. We cannot deliver to your room. There are also a number of mommies that would like to start their meals after they get home. Jing Mommy will deliver whichever way you prefer. |
| Mommy Workshop related questions |
| Q: Is there fee to attend Mommy Workshop? A: Absolutely not. Jing Mommy holds FREE Mommy Workshop every season to teach how to do Chinese traditional postpartum the right way. We also invite our professional consultants to give speech of their expertise at our Mommy Workshop. |
| Q: How do I sign up for Mommy Workshop? A: You may(( register online )), email: Service@JingMommy.com or call 626-217-7539 to enroll. |
| Q: How often do you hold Mommy Workshop? A: Jing Mommy holds FREE Mommy Workshop every 4 months, usually in April, August, and December. |
| Q: Do I have to order meal in order to enroll Mommy Workshop? A: No, the purpose of the workshop is to promote the concept of traditional Chinese postpartum method and provide FREE info on prenatal and postnatal care. Everyone can enroll FREE! |
| Tasting Party related questions |
| Q:Is there fee to attend Tasting Party? A: Absolutely not. At Tasting Party, there are no speakers, just plain BUFFET! We serve over 10 samplers for you to try to ensure that you will like our meal! |
| Q: How do I sign up for Tasting Party? A: You may (( register online )), call 626-217-7539 or email: Service@JingMommy.com to enroll. |
| Q: How often do you hold Mommy Workshop? A: Jing Mommy holds FREE Tasting Parties on the months that we don’t hold Mommy Workshop. Usually in January, February, March, May, June, July, September, October, and November. |
| Q: Do I have to order meal in order to enroll Tasting Party? A: No, like Mommy Workshop, everyone can enroll FREE! |
| Comparing with other competitors |
| Q: How does Jing Mommy stand out from other competitors? 1.Variety of menu: The richness of our menu is far better than other competitors. We provide delicious meal that’s not only good for your recovery, but also tasty! We offer you balanced nutrition so you can provide high-quality breast milk. If you compare our menu (not marketing gimmicks) with competitors, you’ll see the difference. We want you to enjoy your postpartum meal like going to a decent restaurant getting gourmet food!2.Professional service: We have a team to serve you! We have knowledgeable sales manager who knows how to manage the meal to fit your need, professional customer service rep who will take care of you during the meal delivery period, fabulous chef that has great passion in cooking, experienced drivers that will try their best to deliver your meal on time. It’s never a one man show at Jing Mommy, we always work as a team to serve our customers. 3.Central kitchen: We own our own central kitchen. We are not middle person who gets your order and outsource the meal. We do not cook your meal anywhere else besides our own facility. We control the quality and we have our own liability insurance. We stand behind our meal and we are proud of our food and service. 4.Quantity: We understand breast feeding is important to you. You are what you eat; your baby’s breast milk is also what you eat. We want to ensure that you have enough soup so you’ll have enough breast milk. Therefore, we provide 4 bowls of soup so you’ll have enough breast milk for the little one~ |
| Q: Why is postpartum meal pretty pricey? A: You get what you pay for. At Jing Mommy, every penny deserves its value. We work hard to provide you high quality meal and that does come with a price tag to us too. As a legal catering company, we pay for our facility, our license from the government (Department of Public Health and so on), all our food handling employees are licensed, our liability insurance, sales tax, and all other related fees that other competitors might not be paying. If you pay peanuts, you’ll get monkeys. If quality is something you are looking for in postpartum meal, we are your best choice for sure. Although the price might look a bit high, you will not regret choosing us. |